Terms and Conditions

Effective Date: August 4, 2025

Lexie’s Voice (“we,” “our,” or “us”) provides services and communications to families and individuals through our website and related platforms. By engaging with our services, including opting in to receive SMS (text message) notifications, you agree to the terms outlined below.

I. Message Types

You may receive transactional and account-related messages related to your engagement with Lexie’s Voice. These may include:

  • Appointment reminders

  • Program updates

  • Service notifications

  • Other time-sensitive communications related to care or services

Lexie’s Voice does not send SMS messages for marketing or fundraising purposes.

II. Message Frequency

Message frequency may vary based on your activity and engagement with our services.

III. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

  • STOP – to unsubscribe from further SMS messages

  • HELP – to receive assistance or contact information

IV. Privacy and Data Use

We value your privacy. Lexie’s Voice does not share your phone number or personal information with third parties for marketing purposes. Phone numbers are used solely for operational messaging and communication, and are handled in accordance with our Privacy Policy.

V. Contact

For support or questions regarding these Terms or our SMS messaging practices, please contact us:

Lexie’s Voice: Contact Form

Website: www.lexiesvoice.org